Social Security New Barriers

Veronica Taylor talks about how changes to the Social Security Administration’s identity verification process could affect people in rural areas at the McDowell County Commission on Aging Senior Center in Welch on Thursday, March 20, 2025.

WELCH — Veronica Taylor doesn’t know how to turn on a computer, let alone use the internet.

The 73-year-old can’t drive and is mostly housebound in her mountainous and remote McDowell County community, where a simple trip to the grocery store can take an hour by car.

Social Security New Barriers exterior

A sign outside the U.S. Social Security Administration advertises its online services in downtown Welch on Thursday, March 20, 2025.

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Social Security New Barriers

Mary Weaver (right) and Veronica Taylor get into a van as they leave the McDowell County Commission on Aging Senior Center in Welch on Thursday, March 20, 2025.

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