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CSX trains and the CSX locomotive shop in Huntington are pictutred in this undated photo.

CSX Corp. saw its earnings fall 27% in the first quarter as coal revenue dropped by the same percentage and as the railroad continued to adapt to service changes brought about by two hurricanes late last year.

“Since I came to CSX, we have been clear about our commitment to lead with service. Consistent, reliable, excellent service is what strengthens our relationship with customers, expands our markets, and ultimately drives proper growth. We did not fulfill that commitment this quarter,†CEO Joseph Henrichs told investment analysts during the company’s quarterly conference call Wednesday afternoon.

— HD Media

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